Identifying yourself and getting verified

Upon completion of the KYC verification process, full access to all account features will be granted. Failure to verify your account will restrict your ability to make deposits or open a Live Account on LiquidFX.

Steps to complete the Know Your Customer (KYC) checks for your account:

To initiate the process:

·       Log in to your LiquidFX account.

·       Access the documents tab, which will redirect you to the verification tool.

         You'll receive a notification asking you to confirm that you're about to share sensitive information with "LiquidFX." (If you received this link from an untrusted source, please close this page immediately and inform us.)

       Here are the steps to complete the verification process:

Step 1: Submit your identity document.

Step 2: Undergo a liveness check.

Step 3: Answer a series of questions from us.

Step 4: Complete phone verification.

Next, you need to select the issuing country and choose the document type you wish to proceed verification with. 

Below, you'll find the documents we can accept for proof of identity:

·       Passport

·       Driver's License

·       ID Card

·       Residence Permit

Liveness Check: As part of our commitment to security and safeguarding your account, we value your cooperation in successfully completing our Selfie Verification process

Applicant Information: As you go through the application process, we kindly request that you provide your applicant data. (Ensuring the accuracy and completeness of this information is essential for a seamless processing experience.)

Complete Phone Verification: Your security is our top priority, and we strive to ensure the highest level of protection for your account. Please take a moment to fulfill our Phone Verification process.

Data Processing: Normally, your verification application undergoes processing within a brief 10 seconds. If the verification persists beyond 10 minutes, feel free to reach out to us via our live chat or email support. Our dedicated team is available around the clock to assist you.